Service and Support

After completing IS L-BIS implementation, we provide the customer with complete service and support.

IS L-BIS service and support includes:

  • Hotline solving user queries in the form of telephone consultation. 
  • Remote diagnostics solving queries and problems in the form of remote access, directly in the user’s system.
  • Consultation and training sessions IS L-BIS consultation and training sessions.
  • Legislation upgrade – we guarantee IS L-BIS upgrades to meet changes in legislation.
  • Functional upgrade IS L-BIS upgrade to meet user requirements.
  • Remote control of the system – preventive monitoring of the system in the form of remote access.