QMS EM ISO 9001:2000
Fast contact
LAURYN v.o.s.
Přeloučská 255
530 06, Pardubice 6
Czech republic
Phone:
+420 466 971 192
+420 466 971 193
Fax:
+420 466 260 604
E-mail:
lauryn@malform-lauryn.cz
Service and Support
After completing IS R-PLAN implementation, we provide the customer with complete service and support
IS R-PLAN service and support include:
- Hotline – solving user queries in the form of telephone consultation.
- Remote diagnostics – solving queries and problems in the form of remote access, directly in the user’s system.
- Consultation and training sessions – IS R-PLAN consultation and training sessions.
- Legislation upgrade – we guarantee IS R-PLAN upgrades to meet changes in legislation.
- Functional upgrade – IS R-PLAN upgrade to meet user requirements.
- Remote control of the system – preventive monitoring of the system in the form of remote access.